Quality for Administration
The Standards for Registered Training Organisations (2015) were established to ensure nationally consistent, high-quality training and assessment across the Australian Vocational Education and Training (VET) system. To be successful in this system, a commitment to quality is essential, not only for compliance but for sustainable commercial viability. This webinar focuses on the quality requirements for RTOs related to the administration function and will provide guidance on key compliance responsibilities. Additionally it will outline ways to improve the client experience through Administration.
By the end of this workshop, participants will have the knowledge & skills to:
• Identify quality requirements for RTO Administration
• Describe key compliance responsibilities
• Identify tools and templates to support quality RTO administration, and Outline methods for improving client experience through administration.